These Terms of Service and End User License Agreement (“Agreement”) form a binding contract between Roster Management, LLC (“RosterMgmt,” “we,” or “us”) and the individual or entity that accesses or uses the RosterMgmt platform (the “Service”). By creating an account, clicking “I agree,” or otherwise using the Service, you agree to this Agreement.

1. Eligibility and Accounts

You must be at least 18 years old and able to enter into a binding contract to create an account. If you create an account on behalf of an organization, you represent that you have authority to bind that organization.

You are responsible for safeguarding your credentials and for all activity under your account. Notify us immediately of any unauthorized use.

2. License Grant

Subject to this Agreement and timely payment of applicable fees, RosterMgmt grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your internal business or personal non-commercial purposes.

3. Acceptable Use

You agree not to:

Reverse engineer, decompile, or disassemble any part of the Service.
Copy, modify, or create derivative works from the Service.
Scrape, spider, or otherwise harvest data at scale.
Interfere with or disrupt the integrity or performance of the Service.
Use the Service to transmit malware, spam, or unlawful content.
Circumvent usage limits, rate limits, or access controls.
Resell, rent, or lease the Service without our written consent.
Use the Service to compete with RosterMgmt or build a competing product.

4. Your Data

You retain ownership of the data you submit to the Service (“Customer Data”). You grant us a worldwide, royalty-free license to host, process, and display Customer Data solely as necessary to operate the Service. You are responsible for collecting required consents and providing notices to your members for any data you upload.

5. Payments, Platform Fees, and Taxes

Subscription fees are billed in advance and are non-refundable except as expressly stated. We also charge a platform fee (2–3%) on payment transactions processed through the Service in addition to fees charged by Stripe. Prices are exclusive of taxes; you are responsible for applicable taxes.

If we do not receive payment when due, we may suspend or terminate access until the balance is paid.

6. Third-Party Services

The Service integrates with third parties including Stripe, Supabase, Vercel, Resend, and Twilio. Your use of those services is governed by their own terms. We are not responsible for the availability or content of third-party services.

7. Intellectual Property

RosterMgmt and its licensors own all right, title, and interest in and to the Service, including software, trademarks, and documentation. Except for the rights expressly granted here, no other rights are granted by implication, estoppel, or otherwise.

If you provide feedback or suggestions, you grant us a perpetual, royalty-free license to use that feedback without obligation.

8. Confidentiality

Each party will protect the other’s non-public information with the same degree of care it uses for its own confidential information, and will not disclose such information except as necessary to perform this Agreement or as required by law.

9. Warranty Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROSTERMGMT WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THIS AGREEMENT OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

11. Indemnification

You will defend, indemnify, and hold harmless RosterMgmt from any third-party claim arising out of (a) your use of the Service in violation of this Agreement, (b) Customer Data, or (c) your violation of applicable law.

12. Termination

You may cancel at any time from your account settings. We may suspend or terminate the Service for breach of this Agreement, non-payment, or as required by law. On termination, your license ends and we may delete Customer Data after a 90-day grace period.

13. Governing Law and Disputes

This Agreement is governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Any dispute will be resolved by binding arbitration in Delaware, on an individual basis only. You waive any right to a jury trial or class action.

14. Changes to This Agreement

We may revise this Agreement from time to time. Material changes will be posted at least 30 days in advance. Your continued use of the Service after the effective date constitutes acceptance.

15. Miscellaneous

This Agreement is the entire agreement between the parties regarding the Service and supersedes prior agreements. If any provision is held unenforceable, the remainder will continue in effect. We may assign this Agreement in connection with a merger, acquisition, or sale of assets. Failure to enforce any provision is not a waiver.

16. Contact

Roster Management, LLC
legal@rostermgmt.com

Terms of Service & End User License Agreement